AI / EnterpriseSample dataEnterprise RAG Knowledge Assistant
An enterprise knowledge assistant combining semantic retrieval with LLM generation to provide employees and customers quick access to dispersed knowledge.
AI • Hospitality
AI-Powered Hotel Voice Management & Ordering System
A production AI voice-agent system that handles guest conversations naturally and connects spoken requests directly to hotel systems.
Part of our AI and automation work.
AI / HospitalitySample data01
The Challenge
Hotel guests frequently rely on reception or room-service staff for menu questions, room-service ordering, service enquiries, and order status checks. This increases operational workload and introduces delays.
02
Our Solution
A voice-agent system capable of handling multi-turn guest conversations naturally while integrating with hotel operations, order management, and notification systems.
03
The Outcome
Production voice system delivering guest-facing AI capability with integrated backend automation.
What Was Built
- Real-time voice conversations
- Hotel/service knowledge retrieval
- Room-service menu search
- RAG-powered menu/service knowledge
- Structured order taking
- Authoritative menu pricing
- Room and customer validation
- Order creation with duplicate protection
- Order lifecycle management
- Staff notifications
- Database persistence
- Backend APIs
- Automated workflows
- Human escalation architecture
How It Works
- Guest Call
- Voice AI Agent
- RAG / Tool Calling
- FastAPI Backend
- Supabase/PostgreSQL
- Order Management
- n8n
- Hotel Staff Notifications
Core Technology
- Voice AI
- Vapi
- Python
- FastAPI
- OpenAI
- Embeddings
- RAG
- Supabase
- PostgreSQL
- n8n
- REST APIs
- Webhooks
More Work
Other Projects
- AI / EnterpriseSample data
AI / SaaSSample dataAI-Powered SEO Performance Optimisation Engine
An enterprise SEO platform designed to analyse websites, organise search opportunities and automate portions of technical and content optimisation.
- AI / Enterprise→
OCR Automation Using AWS Textract
A cloud-native OCR automation system using AWS Textract to extract structured information from complex documents.
Have a Project in Mind?
Whether you need a new website, an online shop, AI automation, a chatbot or a voice agent, tell us what you have in mind and we'll help you choose the right solution.
